At Twin Knobs, we stand behind the gear we offer and want you to be satisfied with your purchase.
Returns
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in the same condition as received.
Non-Returnable Items
Certain items may not be eligible for return, including:
- Used or damaged products
- Final sale or clearance items
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. We will make it right.
Refunds
Once your return is received and inspected, we will notify you of approval. Approved refunds will be issued to your original payment method.
How to Start a Return
To initiate a return, please contact us at:
📧 sales@twinknobs.com
Please include your order number and a brief description of the issue.
We appreciate your business and your trust in Twin Knobs.